Support

Questions, problems, ideas — we read everything.

Contact us: email team@welda.ai and we’ll get back to you as soon as we can, usually within 1–2 business days.

Frequently asked questions

How do I cancel my subscription?

Subscriptions are managed by Apple: open Settings on your iPhone → tap your name → Subscriptions → Fin → Cancel. Cancelling stops the next renewal; you keep access until the current period ends. Deleting the app does not cancel a subscription.

How do I restore my purchase on a new phone?

Install Fin, reach the unlock screen, and tap Restore Purchases. Make sure you’re signed into the same Apple ID you purchased with.

How do I get a refund?

App Store purchases are refunded by Apple, not by us: visit reportaproblem.apple.com, sign in, and choose your Fin purchase.

Is my data private?

Yes — there are no accounts, and everything you enter in Fin stays on your device. See our Privacy Policy for the full picture.

I relapsed. Did I lose everything?

No. Fin banks every clean day you’ve ever earned — a slip resets your current streak, never your total progress or your best streak. Be honest with Fin, tap “I slipped”, and start the next day one together.

Can I track more than one habit?

Right now Fin focuses on one habit at a time — full focus beats split attention. Multi-habit support is on our roadmap.

I found a bug or have a feature idea.

Please email us! Screenshots and your iPhone model help us fix things faster.

A note on safety: Fin is a companion, not a medical service. If you’re dealing with severe withdrawal or crisis, please reach out to a medical professional or your local emergency or support hotline.